There were several stories reporting that many PS Vitas during the Japanese launch were suffering from issues like malfunctioning power buttons or ineffective touchscreens. While there were subsequent reports of an apology from the company, David Wilson, head of UK PR at Sony Computer Entertainment denies that there ever was a widespread issue or an apology.
“The PS Vita has had a terrific launch and sold in large numbers. We’re annoyed with these stories, because we can’t find any evidence of widespread glitches,” said Wilson. “The stories even said that Sony has issued an apology for PS Vita glitches, which simply isn’t true – there’s an apology on our Japanese website for people who are having trouble getting through to our technical help line, but that’s it.
“And there’s a page showing standard procedures for powering the PS Vita on and off, which has been on our site since before the launch, which has been presented in some news stories as a means of solving the alleged glitches.”
Source: The Guardian
