The ending to Mass Effect 3 has been a widespread target of criticism among various fans. While BioWare initially indicated that they would not change the ending BioWare co-founder Ray Muzyka issued a statement saying that the company needed “to accept the criticism and feedback with humility.”
“I believe passionately that games are an art form, and that the power of our medium flows from our audience, who are deeply involved in how the story unfolds, and who have the uncontested right to provide constructive criticism,” wrote Muzyka. “At the same time, I also believe in and support the artistic choices made by the development team. The team and I have been thinking hard about how to best address the comments on ME3’s endings from players, while still maintaining the artistic integrity of the game.”
“Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey. You’ll hear more on this in April,” he continued. “We’re working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we’ve received. This is in addition to our existing plan to continue providing new Mass Effect content and new full games, so rest assured that your journey in the Mass Effect universe can, and will, continue.“
Source: blog.bioware.com